MRI Engage
Shine in the moments that matter, from lead to renewal
Empower your prospects, residents, and staff with one end-to-end leasing and resident solution built around your favorite products.
Provide great experiences that strengthen connections
With so many competing priorities and an overload of information, it’s hard to focus on what you and your business can do today to move the needle.
MRI Engage is an end-to-end workflow solution that keeps leads, applicants, and residents engaged with your community through each moment of the residential lifecycle. It includes self-serve chatbots and portals, plus a full suite of integrated IVR & communications in your CRM, so you connect easily and gain precious time back to proactively nurture your resident relationships.
Gain a 360˚ view of the resident journey
See every touchpoint that captures leads, converts prospects, progresses applications, and gives you confidence in renewals in one place with a solution that spans every engagement you make with your community.
Support residents in the moments that matter
Lasting connections are built on a foundation of trust. Answer the call with service request and emergency on-call handling in your CRM and mobile app, helping you support residents and strengthen relationships.
Choose technology that’s easy to implement and use
A failure to launch of your leasing systems doesn’t just create shelfware, it breaks the processes that drive NOI. MRI Engage can be implemented in weeks, not months, and is easy to onboard, train, and use.
Build the connected prospect, applicant, and resident journey you want
- Leasing Chatbot
- Leasing Portal
- Resident Portal
- CRM
Leasing Chatbot
An intelligent conversation flow engages users and helps guide them to ask more questions, schedule a tour, or apply online. The Engage Leasing Chatbot makes it easy for prospects to discover answers to any relevant question using quick search prompts, FAQs, and AI with natural language processing. Your prospects get the answers they need while you can focus on supporting qualified applicants.
Leasing Portal
Convert more prospects into residents with a simple application that helps them land a lease quickly without overwhelming them, or you, with disruptions. Engage Leasing Portal guides users from unit search to submission without having to endlessly scroll, move between tabs, or log in to separate platforms.
Resident Portal
Help residents better manage their daily tasks with an intuitive platform that makes payments, service requests, and amenity reservations quick and easy. Engage Resident Portal empowers residents to take control while giving property staff the tools they need to stay connected with residents and keep the community informed, all in one place.
CRM
Automatically surface to-do lists for agents, helping them connect with leads, complete tours, applications, and satisfy resident requests. The Engage CRM tracks and intuitively displays touchpoints from first touch to renewal, so you can easily build connections and deliver timely messages to foster relationships pre/post move-in.